We comply with principles of Responsible Service of Alcohol.

What’s the minimum I have to order?

You must order in 12 bottle lots.   You can order any combination of wines to make up a case of 12 bottles.  

What is the delivery time for my order?

All orders are dispatched within 48hrs of receiving your order unless otherwise advised. Wine will not be delivered to an unattended premises and must be signed for by a person over 18 at the time of delivery.

Are all Old & Rare wines listed on the website available?

Yes, however we always suggest that you contact us prior to ordering any wines from the Old & Rare category to ensure the quantity you require is available.

What if my selection is unavailable?

We will always contact you by phone to advise you on an alternative delivery time, or another wine recommendation.

Delivery Costs

Our shipping is handled by Australia Post and Fastway Couriers. For international shipping please contact us direct. We are able to refund the wet and GST payable for international shipments ( this equates to approx 21-22% of our case prices quoted).

As there are duty issues for different countries we do not accept international orders via the website. Please call us on 02 9908 4994 with your desired destination.

Delivery costs are as follows:

• $8 per case for Sydney Metro
• $10 per case for Melbourne, Brisbane, Canberra, Newcastle, Wollongong, Blue Mountains.
• $15 per case for Adelaide, Geelong, Ballarat, Gold Coast, SA Country, VIC Country, NSW Country.
• $25 per case for Perth, Tasmania, QLD Country.
• $35 per case for WA Country, Darwin.

**FREE DELIVERY** for wine orders over $300.    (excludes WA Country and NT)

Please enquire for rates to other cities and delivery to regional areas.

What if you need to return a product for any reason?

Refund & Return Policy

Should you receive a case of wine that appears to have been damaged in transit we will provide you a replacement (if product is available), or an alternative product of equal value of your choice, or a full refund. Should you receive a product that is different to what you ordered then we will provide you a replacement (if product is available), or an alternative product of equal value of your choice, or a full refund. If you are dissatisfied with the product you receive you can return them for a full refund, under the following circumstances:

• The wine bottles are not opened
• The wine bottles are returned within 7 days of receiving the goods

We will refund your money when we receive the goods and we are satisfied that they are in original condition. You are responsible for the costs of delivery of sending the goods to us.

Please phone 02 9908 4994.

What is the currency of products for sale and what if I want to buy a single bottle?

All prices on our site are quoted in Australian dollars. They are quoted as discounted single bottle prices for mixed dozen purchases only.  Minimum purchase is a 12 bottle case.  Please contact us if you have a specific single bottle request.